Customer Experience Specialist Enhancing Retail Operations in Atlantic Canada

Transform customer experiences in Atlantic Canada as a Customer Experience Specialist. Foster collaboration between teams to enhance merchandising and operational excellence, ensuring customer satisfaction and sales growth.
This role is vital for supporting District and Store Managers to implement effective strategies and ensure compliance with company policies. You will measure store performance, develop actionable insights, and address customer requests while maintaining department targets. Your contributions will significantly influence the overall customer journey and operational improvements.
Key Responsibilities:
• Partner with Category Managers to design effective merchandising
• Ensure compliance with procedures and operational standards
• Analyze store performance and give constructive feedback
• Drive initiatives for customer service and satisfaction
• Work with teams on budget adherence and shrink reduction
Requirements:
• Specialist-level operatio...