Full-time

Customer Focused Lead at Gap Inc.

Posted by 500 Gap (Canada) Inc. • June 05, 2026

📍 toronto, on, Canada
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Description

Step into a leading role with Gap Inc. and enhance the customer experience. As a Lead, you'll support store leadership while cultivating team engagement and executing key tasks effectively.
This position emphasizes collaboration with the leadership team and acting as a role model for employees. You will focus on executing tasks, maintaining productivity, and driving behaviors that create a best-in-class customer experience. By promoting customer loyalty and educating them about our loyalty programs, your role will strategically support store goals.
Key Responsibilities:
• Treat all customers and employees with respect
• Promote customer loyalty through effective education
• Role-model selling behaviors with every customer
• Collaborate with the store leadership team efficiently
• Support work tasks during non-peak hours
Requirements:
• Clear communication skills on expectations
• Proven ability to utilize technology with customers
• Interest in continuo...

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