Full-time

Customer-Focused Retail Manager Position

Posted by Apple • May 30, 2026

📍 montreal (administrative region), qc, Canada
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Description

Enhance customer experiences as a Retail Manager leading a dedicated team. Focus on empowering team members and achieving business objectives while ensuring a diverse and inclusive culture.
In this leadership role, you will actively participate in improving customer service while guiding your team to excel. Your responsibilities include recruiting, training, and developing high-performing individuals with an emphasis on inclusivity. Collaborate with team members to model best practices and address concerns, ensuring a respectful atmosphere.
Key Responsibilities:
• Lead and inspire a diverse retail team
• Focus on recruiting and developing talent
• Facilitate engaging customer interactions on the sales floor
• Resolve escalations and customer issues promptly
• Drive store performance through operational excellence
Requirements:
• Experience in retail or sales leadership
• Availability for varied shifts including weekends
• Proficient in both French and E...

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