Customer-Focused Sales Role at MCI

Join MCI as a Telephone Sales Representative in Sydney, NS, where you'll support customer inquiries and drive sales success. This role combines customer service with effective communication.

The ideal candidate will thrive in helping customers resolve issues and sell products effectively. You will handle both incoming and outgoing calls while ensuring a high-quality customer experience. Training provided to enhance your skills.

Key Responsibilities:
• Provide courteous service on inbound and outbound calls
• Identify and resolve customer needs and queries
• Accurately log customer interactions in systems
• Adhere to company protocols during calls
• Engage in training to stay informed on updates

Requirements:
• Must be at least 18 years old
• High school diploma or equivalent is needed
• Basic computer skills including Microsoft Office
• Excellent communication and organizational abilities
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