Customer Operations Advisor

The following posting is a pipeline requisition, meant to accumulate candidates for this role. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP. Candidates who identify with a group that is historically underrepresented in the technology sector including by not limited to, African American, Latino, Native American, individuals with disabilities and veterans are encouraged to apply.

This is a Customer Operations role supporting the NA Market. Customer facing role accountable for backlog management to support customer requirements and enable HPs financial objectives. We put the customer’s experience at the center of everything we do.

• Acts as a first point of contact for solving and delivering solutions to customer inquiries.
• Responsible for managing the backlog through digital tools and track end‑to‑end process.
• Communicates order status and ...