Customer Operations Lead — Logistics & Performance

A logistics company in Veracruz, Mexico is seeking a Customer Operations Supervisor to manage back-office customer service. The ideal candidate will hold a bachelor's degree and have 3-5 years of supervisory experience in customer support. Responsibilities include overseeing daily operations, ensuring timely responses, coaching staff, and generating performance reports. This role offers a competitive salary and benefits, including performance bonuses and health insurance.
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