Customer Planner

• Location: Aguascalientes
• Job Schedule: Full-time On site
• Education Requirement: High school diploma

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We are looking for a Customer Service representative to join our team in Aguascalientes. The position is responsible for providing excellent and efficient quality service in inbound calls from customers and businesses that own a vehicle through Nissan Motor Acceptance Corporation (NMAC) or Infiniti Financial Services (IFS). The role handles inquiries, complaints, and questions about loan and lease accounts, including technical support for the NMAC/IFS website.

• Receive a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS customers, businesses, dealerships, and third parties (e.g., financial institutions, ...