Customer Research & Insights Specialist

Experience Aviva

Together, we are Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

Join the Customer team at Aviva – working cross‑functionally with various business divisions; the team tasked with putting the customer at the forefront of all key business decisions. As part of the Research and Insights team, this role focuses on gathering both quantitative and qualitative research to provide actionable insights to improve both the customer and broker experience.

What You’ll D...