Customer Service & Administration Assistant

The Customer Service & Administration Assistant is the face of our base.As soon as customers arrive you would be there to assist with any queries regarding their vacation.From working on reception, to paperwork administration, and customer communication, you would be involved in all base customer service elements.This role will be an integral part of a small team working to deliver an exceptional yacht charter experience.Strong collaboration and flexibility are essential, the team will need to work seamlessly across various duties to ensure customer expectations are met.This may include but is not limited to cleaning yachts, dock work and customer briefings.Regular walking between the docks and the front desk will be a requirement of the role, to check on yachts and customers.Charter activity week on week may vary, and therefore days off may vary to meet operational requirements.
**What you will be doing**- Being the representative of The Moorings for all customers, and any loca...