Full-time

Customer Service Advisor - RAC

Posted by Interaction Recruitment • June 08, 2026

📍 Walsall, West Midlands (County), United Kingdom
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Description

£12.71 per hour plus uncapped bonus

25 Hours per week

Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts)

Ongoing Temporary Position

Office based – At our iconic Bescot Headquarters

Training Provided – 2 weeks Monday to Friday training

Be the difference when it matters most

When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in:

As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence.

What you’ll be doing

•Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities

•Assessing cover and identifying the best solution - from remote fixes through to arranging as...

Ready to Seal the Deal?

Submit your application today and take the next step in your career with Interaction Recruitment.

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