Description
About the role
As part of our Customer Banking Contact Centre Team, you’ll be handling inbound contacts from our customers via phone, email, and social media. You’ll be expected to provide an excellent service experience by quickly and efficiently assessing customer needs and helping deliver the right solution. Because we are a small organisation, the successful applicant will have the opportunity to develop a solid foundation for any future aspirations in banking.
These casual roles would be working from our Wellington Head Office overlooking the waterfront. We are open 8am to 7pm on weekdays, 9am to 4pm on weekends – your hours could be a combination of these, evenings only or speaking with our customers as soon as we open. There’s also the option of picking up additional shifts, when on offer.
You’ll bring the following experience and skills to the table:
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