Customer Service Desk Administrative Assistant

About the Role

Reporting to the Customer Experience Supervisor, the CSD Administration Assistant is part of the programs and services team. The team is driven by their why: to inspire people to move so that they can be the best versions of themselves. We invite and welcome people to show up as their authentic selves; we develop people in ways that matter most to them; we build communities that connect people to what brings them joy; we create accessible and inclusive spaces, places, and programs; and we establish relationships that foster a sense of belonging.

The CSD Administration Assistant is an enthusiastic, positive, and detail-oriented individual who takes pride in a job well done and maintains a professional, outgoing demeanor. This role is responsible for reviewing, understanding, and updating training policies, procedures, and materials, while performing administrative duties and providing occasional support to the Customer Experience Team.