Description
Join our dynamic team as a Customer Service Representative! We’re looking for a dedicated, enthusiastic professional to be the first point of contact for all Parts and Service sales and inquiries.
Responsibilities:
– Provide phone and email support for customers across North America
– Process orders, quotes, and payments
– Assist with part identification and technical support
– Collaborate with service and logistics teams on returns and back orders
– Upsell products and support business growth initiatives
Requirements:
– 1-2+ years in customer service, inventory, or purchasing
– ERP experience required (Epicor a plus)
– CRM experience an asset
– Strong communication and problem-solving skills
– MS Office proficiency
– Fluency in French preferred; Spanish helpful
APPLY NOW! Please respond to this posting with a copy of your resume.
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