Customer Service Representative - Barranquilla

Job Description

We are looking for a #RidiculouslyGood Teammate! Could that be you? We want someone who serves as the backbone of the company and is not just qualified but exceptional.

You will receive inbound and/or place outbound calls as well as provide accurate and timely responses for inquiries coming through email and live chat support channels in order to manage and resolve customer complaints. Strive for good customer satisfaction and experience, ensuring that all calls are handled professionally based on the Quality Guidelines set by the client.

Qualifications

• An incredible human: someone with good problem‑solving and critical‑thinking skills focused on issue resolution and customer satisfaction.
• Eloquent and #RidiculouslyIntelligent: a teammate with exceptional verbal and written communication in English focused on resolving issues well.
• Flexible teammate: willingness to work on shifting schedules and capabil...