Customer Service Representative Bilingual French/English

Join JJS as a Bilingual Customer Service Representative and leverage your French and English communication skills to assist a diverse clientele. Primarily serving Quebec, you'll thrive in a role that values quality service and customer satisfaction.

You will work under the Director of Operations, coordinating orders and supporting customers with precise product information. This position demands skills in active listening and relationship building as you liaise between departments and handle inquiries. At JJS, you'll enjoy a supportive and innovative work environment while engaging with an experienced team.

Key Responsibilities:
• Respond to customer inquiries on products and services
• Process and verify orders in the SAP system
• Collaborate with sales and Warehouse Manager on delivery
• Assist buyers in analyzing MRP reports
• Manage invoicing related inquiries

Requirements:
• Bilingual proficiency in French ...