Customer Service Representative

The Opportunity

Are you a people person with a passion for helping others? As a Customer Service Representative you are a vital member of our team, acting as the first point of contact for our customers and ensuring that every caller feels heard and cared for.

Key Responsibilities

• Answer incoming calls with a friendly and professional attitude
• Convert calls into scheduled service appointments
• Make follow-up calls after recent service visits to verify customer satisfaction
• Make outbound calls to membership customers to book annual appointments
• Prioritize and coordinate service schedules
• Keep customer database up-to-date with accurate information
• Handle other admin tasks as needed

Job Type

Full Time

Pay

$21 - $25 per hour

Job Location

Our Customer Service Representatives work at our office for each scheduled shift.

What...