Full-time

Customer Service Representative

Posted by Confidential • May 24, 2026

📍 monterrey, monterrey, Mexico
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Description

Overview

A global manufacturing company is seeking a Customer Service Representative to manage customer accounts, ensure on-time communication, and support order fulfillment processes. This role will be key in building strong client relationships, ensuring customer satisfaction, and coordinating with internal teams to meet business objectives.

Qualifications
  • Bachelor’s Degree in Business Administration, International Business, or related field (preferred).
  • 2+ years of experience in customer service, account management, or order management (manufacturing or automotive industry preferred).
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office and ERP systems (SAP or similar).
  • Ability to handle customer inquiries, complaints, and escalations effectively.
  • Organizational and problem-solving skills with attention to detail.
  • Bilingual (Spanish & English) required for customer...

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