Customer Service Representative
Posted by City of Ottawa • March 22, 2026
Description
Requisition ID: 21114
Department: Transit Services Dept.
Service: Transit Customer Syst & Planning Service
Branch: Customer Service Branch
Employment Type: up to 10 Full-time Temporary - Until the end of the current year.
Work Hours: 35.00 hours per week
Affiliation: ATU 1760
Salary Information: $48,708.66 - $69,094.48 annually (2023 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Transit Services - OC Transpo
Application Close: 23/03/2026
JOB SUMMARY
Transit Customer Service is responsible for delivering a broad range of program areas and services related to Marketing/Branding, Sponsorship/Advertising, Customer Service, Information, Fare Sales and Operations, Community Relations, and Internal Communications for OC Transpo, geared to providing excellence in customer service delivery to 100 million transit customers per year by means of conventional bus, para transit and...
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