Full-time

Customer service representative

Posted by The TECMA Group Of Companies • June 08, 2026

📍 saltillo, aguascalientes, Mexico
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Description

Position Summary:

The Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. This position serves as the primary point of contact for customers and plays a key role in maintaining positive customer relationships. Qualifications: Education

Bachelor's degree required. Experience Minimum 1–3 years of experience in customer service, customer support, or a related role. Experience working in a fast-paced environment preferred. Skills & Competencies Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Customer-focused mindset with a professional and positive attitude. Proficiency in Microsoft Office Suite and CRM systems. Strong organizational and multitasking skills. Ability to work independently and as part of a team. Attention to detail and accuracy. Pref...

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