Full-time

Customer Service Representative Scent

Posted by IFF • May 28, 2026

📍 tlalnepantla, tlalnepantla, Mexico
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Description

If it involves driving meaningful change, we should talk.

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

The role is based in Tlalnepantla on a hybrid role. Be part of a team where we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference?
  • Manage the full order-to-cash cycle (order entry, confirmation, tracking, and closure in SAP).
  • Serve as the main point of contact for assigned customers, ensuring proactive communication.
  • Coordinate with Sales, Planning, Production, Quality, Logistics, and Finance teams.
  • Provide regional support to LATAM strategic accounts, resolving operational issues.
  • <...

Ready to Seal the Deal?

Submit your application today and take the next step in your career with IFF.

Apply for this Job