full-time

Customer Service Representative - Transportation

Posted by American Iron and Metal • March 23, 2026

📍 Hamilton, Ontario, Canada
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Description

Job Description

As the Customer Service Representative - Transportation, you will be responsible for managing the flow of information between the customer base and the Planning / Dispatch group to ensure timely execution of service.

What you’re responsible for: 

  • Manage inbound communications with customers and drivers/carriers.
  • Create orders in the system to be managed by the Planning / Dispatch department.
  • Communicate with customers and carriers to ensure smooth logistics operations.
  • Prepare shipping documents (BOLs, packing lists, customs paperwork, labels, etc.).
  • Track orders in the system through to completion.
  • Support Supply Chain Analyst objectives.
  • Collaborate with the Inventory Management team to reconcile inventory systems.

Qualifications

To join our team:

  • You have a Bachelor’s degree in Supply Chain ...

Ready to Seal the Deal?

Submit your application today and take the next step in your career with American Iron and Metal.

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