Customer Service Sales Representative | Retail

About the Role We're hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach.You will own the full conversion journey — from first touch to scheduled calls.This role requires both:Consultative selling skills for inbound leadsConfidence and persistence for outbound calling and follow-upThis is not a passive, script-heavy call center role.
It requires initiative, accountability, and comfort working independently in a remote startup environment.
What You Will Do Convert warm inbound leads Conduct outbound calls to re-engage cold or inactive leads Proactively reach out to potential patients through structured outbound campaigns Engage via phone, SMS, chat, and email Educate patients using approved, non-clinical messaging Handle objections with empathy and confidence Manage your own pipeline and prioritize follow-ups Maintain accurate CRM documentation Meet and exceed daily, weekly, and monthly conversion and activity ...