Customer Service Specialist For Inbound Calls Brampton

Overview

Optimize customer satisfaction as a Customer Service Specialist through productive handling of incoming calls. This role involves processing orders, resolving issues, and promoting services. The Customer Service Specialist is dedicated to ensuring a seamless customer experience. This position involves recent order processing, order tracking, and troubleshooting.

Responsibilities

• Process current orders based on customer requests
• Track open orders for timely completion
• Verify pricing and product availability
• Troubleshoot customer issues as per service policies
• Excel in a role that enhances customer satisfaction while managing orders and inquiries effectively

Qualifications

• High school diploma or equivalent required
• Bachelor's degree preferred
• Excellent verbal and written communication skills
• Ability to understand technical terminology
• Capable of...