Customer Service Specialist I - 100% IN OFFICE (Henderson, NV)

• Henderson / Las Vegas, NV (100% In-Office)

• $20.50/hr ($21.50/hr for Spanish bilingual candidates)

• Start Date: June 29, 2026

EMPLOYERS is seeking a motivated Customer Service Specialist I to join our in-office call center team. In this role, you'll support customers via phone, email, and chat-resolving inquiries efficiently while delivering an excellent customer experience.

• Handle inbound/outbound calls, emails, and chats

• Provide accurate information and resolve customer inquiries

• Document interactions clearly and timely

• Assist customers with online systems and account navigation

• De-escalate issues through research and effective communication

• Meet performance and quality standards

• Full-time,