Customer Service Specialist

Gee Beauty is looking for a polished, organized, and service-driven Client Experience Expert to join our Toronto studio team.

This role is ideal for someone who thrives in a fast-paced luxury environment, loves people, understands hospitality at a high level, and takes pride in operational excellence.

At Gee Beauty, the Client Experience Team is the heartbeat of the studio. This role is not simply reception — it is about creating flow, managing energy, mastering schedules, supporting revenue opportunities, and ensuring every client feels cared for from beginning to end.

Responsibilities

• Schedule mastery and optimization to support studio flow, client satisfaction, and revenue growth
• Deliver elevated, warm, solution-oriented client service in person, over phone, and through email support
• Manage appointment booking, confirmations, rescheduling, and client communication with professionalism and care
• Support daily POS oper...