Customer Service Supervisor - Shoppers Drug Mart

Enhance customer engagement at Shoppers Drug Mart as a Customer Service Supervisor. Manage operations while ensuring a positive shopping experience in your local area.
In this supervisory role, you will guide cashier teams, enforce loss prevention measures, and maintain merchandising standards to promote a safe retail environment. Your expertise in customer service will help you respond to inquiries and resolve issues effectively, contributing significantly to the store’s reputation.
Key Responsibilities:
• Train staff on compliance with policies
• Oversee daily cash office inventory management
• Address customer inquiries and complaints efficiently
• Ensure organized and clean product displays
• Uphold health and safety standards throughout the store
Requirements:
• Independent thinker with strong organizational skills
• Adept at problem-solving for customer satisfaction
• Computer literacy is essential
• Knowledgeable about retail products and supp...