Customer service support specialist (part time)

About the Company
Quantum Lending Solutions redefines small business lending with our diverse and adaptable financial solutions. We are committed to fueling the growth of enterprises and small-to-medium businesses (SMBs) with our tailor-made financial services. From agile microloans for quick capital injections to expansive term loans for long-term strategies, our diverse portfolio ensures that we have the right financial tools to support your journey whether you are scaling up or solidifying your market position.

The Customer Service Associate is responsible for providing excellent customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves responding to customer inquiries via various channels (phone, email, chat), handling product or service-related issues, and maintaining a positive and professional attitude. The Customer Service Associate works closely with other departments to ensure that customers receive timel...