Customer Specialist Role with MPAC

Join MPAC in Pickering, ON as a Customer Contact Specialist. Leverage your customer service skills to support Ontario taxpayers and enhance their experience with property assessments.

This full-time role at MPAC involves serving as the first point of contact for customers. With a strong emphasis on cooperation, you will help resolve inquiries while educating taxpayers about the property taxation process. Enjoy a workplace that promotes diversity, flexibility, and personal growth alongside experienced team members.

Key Responsibilities:
• Assist customers with property taxation inquiries effectively
• Inform about self-service options such as AboutMyProperty.ca
• Interpret customer requirements for accurate service delivery
• Utilize judgement to provide exceptional service
• Problem solve in dynamic, high-pressure situations

Requirements:
• Completion of secondary education is essential
• At least one year...