Full-time

Customer Success Analyst Triage / Voice Support

Posted by Salesforce • May 28, 2026

📍 xico, veracruz, Mexico
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Description

Job CategoryCustomer SuccessJob Details**About Salesforce**We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
**Customer Success Analyst**Triage / Voice Support EngineeringMexico City**ROLE DESCRIPTION**:You will have primary responsibility for providing front-line troubleshooting, feature explanation, and best practice guidance for Salesforce customers from around the world.The Global Support organization is highly customer-focused and fast paced, operating globally to provide 24/7/365 technical support.A Support Engineer op...

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