Full-time

Customer Success Associate - Frontline Support & Upsell

Posted by TopHat HR • June 01, 2026

📍 remote, on, Canada
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Description

An established industry player is seeking a Customer Support Associate to join a rapidly expanding Customer Success team. In this entry-level role, you will be the first point of contact for customers, providing assistance and ensuring their needs are met. Your responsibilities will include monitoring inquiries, identifying upsell opportunities, and coordinating outreach campaigns. This is a fantastic opportunity to grow your career in a dynamic environment that values diversity and inclusion. If you are passionate about customer service and eager to make a difference, we encourage you to apply!
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