Full-time

Customer Success Manager for Hospital & Ambulatory Monitoring

Posted by Philips • May 31, 2026

📍 Umea, Sweden, Sweden
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Description

As a **Customer Success Manager** within **Hospital & Ambulatory Monitoring** , you will play a key role in building strategic healthcare partnerships and creating long-term value for our customers. You will be part of the **Service and Solution Delivery team** , where we value professionalism, collaboration, and an enjoyable work environment. You will join a diverse, cross-functional team. The location can be flexible but preferably you can be based out of our offices in **Mölndal or Umeå** .

**Your role:**

+ Build long-term strategic partnerships and drive customer success throughout the contract period
+ Establish and co-lead joint governance organizations with customers to achieve short- and long-term goals and objectives. This includes planning and leading regular governance meetings on operational, tactical, and strategic levels.
+ Monitor and secure the performance of the solution and, together with customers, identify clinical and technical needs th...

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