Full-time

Customer Success Manager

Posted by Pavago • June 02, 2026

📍 Mexico, Mexico, Mexico
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Description

💼 Customer Success Manager (CSM) – SaaS / B2B Accounts

Full-Time | Remote | U.S. Business Hours

🚀 About the Role

We’re hiring a Customer Success Manager (CSM) for one of our growing clients.

This role is ideal for someone who enjoys:

  • Building strong client relationships
  • Driving renewals and account growth
  • Solving problems proactively
  • Acting as a trusted advisor to customers

You’ll own a portfolio of client accounts and help customers get maximum value from the platform while improving retention, satisfaction, and expansion revenue.

💻 What You’ll Do

Client Onboarding & Adoption

  • Lead onboarding sessions and product training
  • Help clients successfully implement and adopt the platform
  • Track onboarding progress and identify usage gaps early

Ready to Seal the Deal?

Submit your application today and take the next step in your career with Pavago.

Apply for this Job