Full-time

Customer Success Manager, SMB

Posted by black.ai • June 01, 2026

📍 toronto, on, Canada
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Description

Location

Toronto

Employment Type

Full time

Location Type

Hybrid

Department

Customer Success

Compensation

  • CA$105K – CA$118K • Offers Equity • Offers Commission

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leadi...

Ready to Seal the Deal?

Submit your application today and take the next step in your career with black.ai.

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