Customer Success Manager

About Aphy

Aphy is a Swiss-based agentic AI platform for hotels that automates back-office work in real time, while keeping hoteliers fully informed and in control.

Connecting directly to hotel systems, Aphy’s agents handle transactional tasks like reservation checks, payments, commission validation, booking creation, managing inboxes and invoices, and report back on what was done and why.

The result: fewer hours spent on screens, fewer operational errors, and more time for teams to focus on what guests actually want: human hospitality.

Aphy is dedicated to transforming hospitality operations, allowing teams to prioritize human connection and personalized service.

Role Description

We're looking for a Customer Success Manager based in Spain or Germany.

This is a client-facing, operationally-heavy role at the intersection of hotel operations expertise, product knowledge, and stru...