Customer Success Representative (Bilingual – English & French)

Why you’ll love this role

This is a hands‑on customer success role where your impact is immediate – you’ll be working directly with Canadian customers, supporting them in both English and French as they adopt and use eShepherd in real‑world farming environments.

From onboarding through to ongoing support, you’ll play a key role in making sure customers succeed – not just with the platform, but in how they run their operations.

You’ll Get To

• Make a real impact – Support customers using eShepherd in live farming environments
• Build trusted relationships – Work closely with producers across Canada
• Own the customer journey – From onboarding and training through to long‑term success
• Be a voice of the customer – Feed insights back to product and development teams
• Work globally – Partner with teams across the US, Australia, and New Zealand
• Grow with the business – Take on more responsibility as we...