Customer Success Supervisor

Your Job

As the Customer Success Supervisor, you will lead and provide direction to a dedicated team of customer service professionals supporting EMS customers across the Americas Region. In this role, you will drive team performance and efficiency while ensuring alignment with both sales and operational objectives. We are looking for a proactive and strategic leader, passionate about enhancing customer experiences, fostering team development, and implementing innovative practices to improve operational effectiveness.

Our Team

Our customer service division is central to our operations, directly interfacing with customers to ensure their needs are met with professionalism and efficiency. Composed of skilled and passionate individuals, the team is dedicated to fostering positive customer experiences and driving satisfaction. The Customer Success Supervisor plays a critical role in delivering the highest level of customer service to Molex customers.