Customer Support Assistant – Door Hardware & Security Products | Remote (Latin America-based)

About Our Client

Our client specializes in door hardware and security products. They help customers in the US find specialized solutions for their unique needs. Their mission is to provide great customer service while offering high-quality products that meet their clients' specific requirements.

Is This You?

• You enjoy working directly with customers, helping them find the right solutions.
• You have good English reading and writing skills.
• You can work independently and manage your time well.
• You pay attention to details and are organized.
• You communicate clearly and can explain technical ideas in simple terms.
• You have a basic understanding of mechanical concepts.
• You can adapt as customer needs and priorities change.

Requirements

• Experience in customer support or sales assistance.
• Strong organizational skills.
• Excellent communication sk...