Customer Support Representative – Luxury Travel & Airport Services (Remote, Mexico)

SkyVIP Services is a global provider of VIP airport Meet & Greet and travel concierge solutions, operating in 500+ airports worldwide. We specialize in delivering seamless, high-end airport experiences for corporate clients, executives, and global travel partners, ensuring efficiency, discretion, and white-glove service at every stage of the journey.

Role Overview

This is a full-time remote position based in the Mexico, supporting global clients across multiple time zones.

As a Customer Support Representative, you will manage client communication, bookings, and service coordination. This role requires strong attention to detail, fast response times, and the ability to handle multiple requests simultaneously in a time-sensitive environment.

Key Responsibilities

• Respond promptly to all incoming calls, emails, and messages related to service inquiries and bookings
• Manage new reservations: verify details, confirm service req...