Full-time

Customer Support Representative

Posted by Trivelta • June 02, 2026

📍 monterrey, monterrey, Mexico
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Description

Trivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.
**The Customer Support Representative** is the first point of contact for our customers providing helpful, timely, and friendly support across multiple channels. We are looking of dedicated, empathetic and enthusiastic professionals with great communication skills and a passion for helping others.
**What You'll Do**
- Provide accurate information about our products and services
- Assist customers with troubleshooting and resolve issues effectively
- Document customer interactions and maintain detailed records in our system
- Collaborate with the team to improve service and customer satisfaction
- Follow company procedures while delive...

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