Customer Support Specialist - Part Time Pm

Intugo, in partnership with a foreign company specializing in automotive e-commerce platforms, is hiring an Automotive Customer Service Representative (CSR).
The role focuses on supporting consumers and dealer-clients through phone and email, managing customer data in CRM systems, and coordinating appointments.Key Responsibilities:Handle inbound/outbound communication with consumers and dealer-clientsUpdate and maintain accurate customer information in CRM systemsAssist with client inquiries and provide solutionsVerify customer applications and sensitive informationSchedule appointments to maximize dealer sales opportunitiesExercise judgment in consumer finance-related scenariosMust-Have Requirements:Minimum 1 year of call center or customer service experienceConversational English (able to communicate with clients)Strong communication and active listening skillsComfortable working in a fast-paced environmentHigh school diploma or equivalentNice-to-Have:Experience with CRM syste...