Description
Umbrella BPO in Ciudad de México is seeking a Customer Support Team Lead. In this role, you will lead a team of specialists, supervise escalated customer inquiries, and drive process improvement within customer support. You should have a minimum of 3 years of experience in customer support, fluency in professional English, and strong communication skills. Join our dynamic team to enhance customer satisfaction and contribute to operational excellence.
#J-18808-Ljbffr
#J-18808-Ljbffr
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Umbrella BPO.
Apply for this Job