Description
Join Backbase as a Delivery Manager in our Canadian office, focusing on the US Hub's customer projects. Engage with top banking clients and ensure successful implementation outcomes.
In this role, you will oversee project delivery quality, maintaining strong client relationships and satisfaction. As part of the Customer Success team, you will lead initiatives to engage with executive clients, support the Sales team, and coordinate with technical departments. Furthermore, you will manage a portfolio of projects and guide multidisciplinary teams to successfully meet objectives.
Key Responsibilities:
• Supervise quality delivery for US Hub clients
• Present delivery strategies to executive stakeholders
• Collaborate with Customer Success and Sales teams
• Align technical implementations with delivery goals
• Lead project managers and analysts for successful outcomes
Requirements:
• 8+ years of relevant delivery management experience
• Proven track record in b...
In this role, you will oversee project delivery quality, maintaining strong client relationships and satisfaction. As part of the Customer Success team, you will lead initiatives to engage with executive clients, support the Sales team, and coordinate with technical departments. Furthermore, you will manage a portfolio of projects and guide multidisciplinary teams to successfully meet objectives.
Key Responsibilities:
• Supervise quality delivery for US Hub clients
• Present delivery strategies to executive stakeholders
• Collaborate with Customer Success and Sales teams
• Align technical implementations with delivery goals
• Lead project managers and analysts for successful outcomes
Requirements:
• 8+ years of relevant delivery management experience
• Proven track record in b...
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