Full-time

Department Head in Retail Management

Posted by The North West Company Fond Du Lac • June 03, 2026

📍 fond du lac, sk, Canada
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Description

Take charge as a Department Head in retail management. Guide staff training, inventory organization, and customer interactions to foster a high-performing team.

In this role, you will supervise a diverse team, including apprentices and designers, while systematically managing schedules and hiring practices. Address customer requests and complaints to maintain a high standard of service. Additionally, you will be involved in training and mentoring youth, promoting an inclusive work environment.

Key Responsibilities: • Oversee daily activities of retail staff • Hire and train employees to meet store needs • Create and maintain effective work schedules • Manage inventory to ensure availability of products • Resolve customer service issues and complaints

Requirements: • High school graduation certificate required • 1-2 years of experience in retail management • Strong interpersonal and coaching skills • Ability to foster a welcoming environment for youth • Effect...

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