Deskside Consultant

We are looking for an upbeat and proactive Deskside Consultant for our Edmonton branch to support our clients on‑site in Edmonton, 15 minutes southeast of downtown. In this role, you will leverage your technical skills and provide an excellent customer experience, while building your experience and growing your career with Long View.

The successful candidate will be required to travel between multiple sites across Edmonton; as such, a valid driver’s license and reliable transportation are recommended.

A Day in the Life:

• Diagnose and resolve incidents associated with application software and operating systems and determine the source of issues and classify their urgency, impact, and nature
• Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
• Install and support PC, laptop, tablet and mobile hardware and software <...