Digital Dexterity, Digital Learning Analyst

Job Description

• Domain expertise & content authoring: Act as subject matter expert for assigned Digital Dexterity topics (e.g., Office 365 & Teams, SharePoint, Power Platform — Power Automate/Power BI, Miro, Smartsheet, AI tools/LLMs). Produce accurate, step‑by‑step guides, templates, checklists, sample automations and task‑based tutorials for business users.

• Prompt & AI artifacts: Create and maintain a library of validated prompts, example prompts, guardrails and short demonstration flows for everyday AI (including LLM prompting patterns, safety/ethics notes and practical use cases).

• Hands‑on learning experiences: Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.

• Translate SME → learning: Work with technical SMEs to capture tacit knowledge and co...