Digital Onboarding Specialist - Bogotá, COL

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people — but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you'll do

• Deliver a seamless account activation experience, including software and hardware setup, account creation, configuration, and delivery of credentials to new clients.
• Manage handoffs from Sales and Success teams to ensure customers are onboarded with their full suite of Otter products.
• Coordinate product shipments to meet SLA commitments and confi...