Directeur d'unité, indemnités d'accidents

À propos du poste

Join our growing team as an Accident Benefits Unit Claims Manager in Calgary or Edmonton. This is a full‑time, permanent opportunity for a driven leader who can motivate teams, strengthen performance, and deliver an exceptional claims experience.

What you’ll do here

• Lead, direct, and coordinate adjusters in the end‑to‑end claims process to achieve targets related to engagement, cost control, operational efficiency, and customer service.
• Support corporate and regional goals by monitoring team performance, ensuring high‑quality claims handling, and maintaining compliance with standards, procedures, and productivity expectations.
• Manage team operations by planning, organizing, and overseeing the effective use of people, budget, and resources while promoting teamwork and supporting technical development and coaching.
• Contribute to continuous improvement by identifying and helping implement enhan...