Full time

Director, Observability

Posted by MCD McKesson Canada Corporation / La Corporation McKesson Canada • March 23, 2026

📍 Mississauga, Ontario, Canada
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Description

The IT Infrastructure Director role is responsible for overseeing the design, implementation, management, and operations of enterprise-level monitoring solutions. This person will collaborate with McKesson Technology cross-functional teams to ensure the reliability, performance and scalability of application & infrastructure to meet business requirements.

Key Responsibilities

  • Strategy & Governance: Develop and implement a multi-year observability strategy. Define enterprise standards for logging, metrics, and tracing, including forecasting telemetry volumes and licensing needs.
  • Cross-Functional Leadership: Partner with engineering, data science, and security teams to embed observability throughout the software development lifecycle and incident response processes.
  • Operational Excellence: Establish SLAs, improve MTTR, and leverage AIOps to automate monitoring and reduce alert fatigue.
  • Financial Discipline: able to mana...
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