Director of Billing Strategy at Xplore

Lead billing and collections strategy at Xplore Inc., Canada’s premier broadband provider. Drive operational excellence and customer experience in billing and revenue collections.
As the Director of Billing & Collections Strategy and Operations, you will oversee all billing functions, ensuring accuracy and compliance across various segments. Your leadership will involve collaboration with Finance, IT, and Customer Operations to optimize cash flow and safeguard revenue integrity. This role is pivotal for driving continuous improvement within billing and collections processes.
Key Responsibilities:
• Provide comprehensive leadership for billing, credit, and collections
• Execute strategies ensuring revenue integrity and customer satisfaction
• Establish governance over billing policies and procedures
• Monitor and prevent revenue leakage through audit readiness
• Collaborate on systems automation and improvement initiatives
Requirements:
• Experience in billing...