Director of Collections at Hyundai Capital

Lead Hyundai Capital Canada's collection strategies as the Director, Head of Collections and Recovery. Manage end-to-end collections frameworks and drive operational performance in this hybrid role.
In this pivotal role, you will oversee the collections strategy, enhancing policies and decision-making frameworks in collaboration with key departments, including Portfolio Risk and Legal. Your responsibilities involve optimizing treatments across various stages of delinquency while ensuring compliance and effective execution. This leadership position requires a focus on culture and employee engagement to foster a high-performing team environment.
Key Responsibilities:
• Design and implement end-to-end collection strategies
• Develop and govern collection and charge-off policies
• Oversee asset protection and recovery strategies
• Build collections management infrastructure and dashboards
• Collaborate with cross-functional teams to drive improvements
Requirements:<...